Visit 1 Modules Cover:

✅ Know the Do's and Don'ts of the Initial Contact
✅ Increase your 1st visit follow-through from initial contact, to patient in the door 80-90%
✅ Learn intake form procedures
✅ Learn proper consultation, examination and x-ray procedures. Including scripts & objection handling.
✅ Learn Post-X-ray, Release, and Emergency Care Key Statements
✅ Know how to set the tone for good collections from the 1st visit forward
✅ Know how to set the importance of, and how to begin the patient education process
✅ Learn proper scripts to increase new patient compliance from the first visit to the second visit

Visit 2 Modules Cover:
✅ Learn proper 2nd visit intake procedures
✅ Discover VITAL keys to proper Report of Findings (ROF). Including scripts and objection handling.
✅ Learn how to increase financial compliance for the entire care program for all types of cases (3rd Party or self-pay)
✅ Increase ROF conversions to 80-90%
✅ Learn how to properly set the tone for treatment. Increasing commitment and decreasing missed appointments to 10% or less!
✅ Discover key post-adjustment procedures for the Doctor
✅ Learn 😮"WOW Factors"😮
✅ (For multi-doctor practices) Learn how to properly assign your patients to your associates in a fair and profitable way.
✅ Discover ways to increase your Spinal Health Class attendance

Course curriculum

  • 1

    Module 1

    • Initial Phone by Patient, CA makes appointment
  • 2

    Module 2

    • New Patient Arrival- CA Greeting, Forms and Consultation
  • 3

    Module 3

    • New Patient Arrival - Dr. Greeting, Consults and Exams
  • 4

    Module 4

    • X-ray; statement, potential opposition, solution
  • 5

    Module 5

    • Post X-Ray; Release statement and emergency care
  • 6

    Module 6

    • Superbill; NP Brochure & Instructions; Spousal Support
  • 7

    Module 7

    • CA money collection and ROF appointment; ROF visit
  • 8

    Module 8

    • ROF; Fees; Dr. Assignment; Spinal Health class statement
  • 9

    Module 9

    • CA get Dr. Recommendations; Treatments; Emergency Card, Spinal Health Class
  • 10

    Module 10

    • CA schedules multiple appointments; Financial Consultation
  • 11

    Module 11

    • Dr. Calls new Patient